Month: September 2019

faulty under warranty device. No response from customer service. Device ( Pixel 3) purchased in Feb 2019, six months later battery is faulty.all tests required by technical support performed. After…

I purchased Young Justice Season 3 on Google Play when only half the season had aired. Now the whole season aired, but they won’t give me the rest. I reached…

I had a Pixel 3 with severe call reception issues, otherwise mint condition. When I contacted Google for resolution, the support agent provided two options: ship to Google service center…

My Google Play gift card states there is no expiration date, but it tells me it is expired, and Google has refused to credit my account. A few years ago,…

Purchased Pixel 3a phone from Google Store. Returned phone due to issues. Was told no restocking fee would be charged, was charged restocking fee. After having problems with a Pixel…

Nest Labs did not reimburse me for my installation of Nest Thermostats claiming that they didn’t route my call correctly even though I have a case #. I installed 2…

Closed my account but I still $50 balance that I can’t retrieve. I purchased and redeemed a $50 Google Play Gift Card on September 24, 2019 and for no good…

Google tech support will not refund money for defective phone 1 month old and replaced with another defective phone. Difficulty receiving assistance. Purchased new Google Pixel3 from my local Verizon…

DO NOT INTERRUPT ME is what the agent said when i interrupted his sales pitch to ask a question. NO ONE DESERVES THIS. DOZENS OF CALLS A DAY. DO NOT…

Google tech support will not refund money for defective phone <1 month old and replaced with another defective phone. Difficulty receiving assistance. Purchased new Google Pixel3 from my local Verizon…